Frequently Asked Questions

Below you’ll find answers to our most commonly asked questions. If you don’t find the answer you are looking for, please contact us.

Shopping online at deanthus.com is fast and convenient, NO registration and NO login required, you can place an order online without becoming a member. But by registering with us you will be able to access your order history and save billing-shipping addresses to speed up the checkout process in the future.

For your convenience, we offer the following methods of payment:

Razer Merchant Services Online Payment

  • Visa and MasterCard
  • Malaysia Online Banking, FPX
  • DuitNow QR, Boost, GrabPay, MAE by Maybank2u
  • ALIPAY, WeChat Pay, UnionPay, etc.

PayPal Online Payment

  • PayPal account
  • Visa, MasterCard and American Express.

Physical Store Onsite Payment

  • Visa, MasterCard, Debit Card
  • Touch n Go e-Wallet
  • MAE by Maybank2U

Our delivery coverage area is mostly in Klang Valley. Covering Selangor state, Kuala Lumpur and Putrajaya federal territories (from postcode 40000 to 68100). Delivery service only applicable for purchase of RM100 and above.

We absorbed shipping cost for selected shipping area, our free delivery zone as below

  • Petaling Jaya 46000 – 46999, 47300 – 47499
  • Puchong 47100
  • Shah Alam 40000 – 40999 (except 40150, 40160, 40170, 40450, 40460 & 40470)
  • Subang Jaya 47500 – 47699
  • Kuala Lumpur 60000

There will be a delivery charges from RM15.00 and above for all delivery to areas outside from the free delivery zones.

You will receive an email notification that we have your order.
If you have placed an order online and not received an email, please call +(60)3 5635 2133 or whatsapp +(60)16 2103 103

Fiuu (formerly Razer Merchant Services) only blocks non-3DS transaction for card processing. There is no country, BIN(First 6-digit of card) or IP restriction unless massive attempt detected.

For first time online purchase or non-3DS enrolled cardholder, please call issuing bank or check on card issuing bank website to request to process online purchase or enroll for 3D-secure(3DS).

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